Warranty

Smith Auto & Truck Parts standard and extended warranties are limited by the following terms:

30 day hassle-free return policy

  • All returns must be made within 30 days of the date of purchase
  • The original invoice must accompany all returns
  • Parts may be returned for refund or exchange, provided the part was not installed and is in the same condition provided to you complete and undamaged
  • A restocking fee of 20% of the original purchase price may be applicable on returned or exchanged products. This fee will be waived if the return is due to Smith Auto & Truck Parts providing an incorrect or defective part.
  • All cores must be drained of all fluids and complete as sold in order to obtain full credit - not doing so may reduce or void core return value.
  • Deposits on pre-paid or special-order parts are non-refundable.
  • If a part is not needed or was ordered in error by the customer, the customer is responsible for all freight charges.
  • Refunds will be made in the original method of payment. Cash refunds will be made by check.
  • At no time will a refund exceed the total invoice

90 day standard parts limited warranty

  • The warranty duration and terms expire after 90 days from the date of the invoice of the original 1st purchase.
  • Warranty claim must be made by the original purchaser and is not transferrable or assignable.
  • There will be NO reimbursements for labor with this warranty.
  • Parts are warranted under normal driving conditions.
  • Smith Auto & Truck Parts may choose to repair, replace, or refund any part deemed to be under warranty coverage, at their discretion.
  • Warranty claims will be denied if they are not approved and documented by Smith Auto & Truck Parts prior to warranty diagnosis, service or repairs performed.
  • Smith Auto & Truck Parts reserves the right to use a repair facility of its choosing to diagnose or perform a warranty claim repair
  • Parts are not covered for external fluid leaks. We recommend that seals and gaskets be replaced as part of the repair process. INTAKE GASKETS ARE NOT COVERED UNDER WARRANTY.
  • Warranty covers the base component and not the attached parts. Other parts attached are simply left for protection or convenience but are NOT covered by warranty and may not be interchangeable.
  • Reprogramming or relearning procedures are part of many OEM repair processes; this must be considered before a part is considered defective. Costs to reprogram or relearn are the responsibility of the customer.
  • Major components are stamped and may have heat sensitive tabs attached to indicate overheating that would void warranty. Removal of these heat tabs will void all warranties, expressed or implied.
  • All tires or rims that are not OEM for the customer's exact vehicle are sold AS IS and no expressed or implied warranty of merchantability applies. Smith Auto & Truck Parts is not responsible for the quality or performance of any tire or non-factory rim.
  • Payment of invoice constitutes acceptance of these terms, and any other warranty terms expressed on the front or rear of this invoice

Self-Installed Parts are those installed by anyone who is not a licensed repair shop registered in their state of operation. Self-Installed parts are installed at the customer’s own risk, and they assume all responsibility for ensuring that the part is installed to OEM standards and all current TSBs are followed. Parts that are incorrectly installed are not covered by this or any other warranty expressed or implied by Smith Auto & Truck Parts.

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